What is Dahab Hub?
Dahab Hub is a marketplace app that connects you with trusted, verified jewelers and gold/silver stores across Egypt. Browse store profiles, view live gold and silver prices, and save the products and stores you like — all in one place.
Do I need a password to sign up?
Yes. To create your account, you’ll need to sign up using your email address and create a password. You’ll also use the same email and password to log in to your account.
Can I buy gold or silver directly through the app?
Dahab Hub doesn't process purchases or payments directly. It's a discovery platform — you browse products and stores, then contact the store directly (phone, social media, or visit in person) to complete your purchase.
How often are gold and silver prices updated?
Prices are pulled from live market data and refreshed regularly throughout the day, across all karats (14, 16, 18, 21, and 24K) as well as silver. Prices shown are indicative — always confirm the final price with the store.
How do I find a store near me?
Use the store listing to browse by location. Each store's profile includes their address and a Google Maps link so you can get directions straight to their door.
How do I save a product or follow a store?
Tap the heart/save icon on any product to add it to your saved list, or tap "Follow" on a store's profile to keep up with their new listings and updates.
How do I turn notifications on or off?
Go to Profile > Settings > Notifications to manage what you receive. You can also control notification permissions from your phone's system settings at any time.
How do I change the app language?
Go to Profile > Settings > Language and choose Arabic or English. The app will switch immediately.
How can I list my store on Dahab Hub?
Tap "Become a Partner" from your profile, and submit your store details: name, address, store location link, logo, and contact info. Our team reviews every application before approval.
How long does store approval take?
Our team typically reviews new store applications within a few business days. You'll get a notification once your store is approved — or with feedback if we need more information.
I forgot my password — what do I do?
On the dashboard login page, tap "Forgot password" and follow the steps to reset it using your registered email or phone number. This applies to store/vendor dashboard logins — regular app users sign in with a phone OTP and don't need a password.
How do I delete my account?
Open the Dahab Hub app > go to Profile > Account > Delete Account. If you've already uninstalled the app, email support@dahabhub.com with your registered phone number and we'll process the deletion for you.
How do I contact support?
Email us anytime at support@dahabhub.com — our team typically responds within a business day or two.